What is it?
Search results are suggestions for pages that may answer your question.
Why would I need this?
A result may be an ad or a look-alike rather than the organization you need.
Show me.
- Use the organization name and a specific question.
- Check the website address before opening a result.
- Compare instructions with the organization’s official source.
- For an unexpected account warning, contact the organization through a number or website you already know.
Try it.
Read the practice message and choose a next step.
Watch out for this.
Do not follow urgent requests for private information simply because a message looks official.
Explain this another way
Pause, go to the real source yourself, and ask there.
Show me an example
A message says your account will close unless you use its link. Open the known official site separately instead.
You did it.
You have a way to do this. Repeat the practice or move on when you are ready.