What is it?
Keep an unanswered question visible.
Why would I need this?
This practice helps you make your own next step clearer and easier to discuss.
Show me.
- Record when you contacted the office or person.
- Write the question you asked without adding an assumed answer.
- Choose a follow-up date appropriate to the instructions you received.
- After contact, add the actual response and next step.
Try it.
Draft a polite two-sentence follow-up.
Watch out for this.
Silence does not prove acceptance or rejection.
Explain this another way
Try the exercise aloud, on paper, or with someone you choose.
Show me an example
HAB practice example: Pat writes that the question is still unanswered and asks whom to contact next.
What does that word mean?
Open the full glossaryYou did it.
You have practiced keep an unanswered question visible.