What is it?
Make a clear issue summary.
Why would I need this?
This practice helps you make your own next step clearer and easier to discuss.
Show me.
- Record what you directly know and its source.
- Put unconfirmed information in a separate question list.
- Describe the specific change or explanation being requested.
- Check that the person agrees with the summary before sharing.
Try it.
Create a facts / questions / request outline.
Watch out for this.
Do not turn a suspicion or missing answer into a stated fact.
Explain this another way
Try the exercise aloud, on paper, or with someone you choose.
Show me an example
HAB practice example: An advocate writes the date of a submitted form and asks whether it was received.
What does that word mean?
Open the full glossaryYou did it.
You have practiced make a clear issue summary.