What is it?
A delay message states the problem, what you know about timing, and the next update.
Why would I need this?
Practice communicating early without making promises you cannot keep.
Show me.
- Use the workplace’s instructed contact method.
- State the delay briefly and accurately.
- Give an honest estimate, or say that the time is not yet known.
- Ask for instructions and say when you can update them.
Try it.
Practice a short message for a bus delay. Leave out personal details that are not needed.
Watch out for this.
A practice message is not a substitute for your employer’s actual attendance instructions.
Explain this another way
Focus on one small task: report a delay clearly. You can practice aloud, on paper, or with someone you trust.
Show me an example
HAB practice example: Alex says: “My bus is delayed. I cannot confirm my arrival yet. I am checking another route and will update you in fifteen minutes.”
What does that word mean?
Open the full glossaryYou did it.
You have practiced a useful next step. Repeat it if you want, or continue at your own pace.